锐捷ruijie show version查看不到线卡信息，状态是resetting的故障处理
发表时间：2022-08-28 00:42:58
文章来源：超级管理员
浏览次数：477
1）现象
Ruijie#show ver slo
Dev Slot Port Configured Module Online Module User Status Software Status
--- ---- ---- ---------------------------- ---------------------------- ------------ ---------------
1 1 24 M8600-24GT/12SFP M8600-24GT/12SFP installed ok
1 2 0 M8600-NMM none installed resetting
1 3 0 none none none none
1 4 0 none none none none
1 M1 0 N/A none N/A none
1 M2 0 N/A M8606-CM II N/A master
2）原因
resetting的状态，主要是线卡自身的程序丢失，或者升级出现异常，或者是管理板上与线卡的程序存在不一致，导致管理板无法驱动线卡导致的。
3）解决方法
a.可以尝试 Ruijie#reset module 2 //重置该槽位的线卡，建议耐心等待几分钟
b.或者在debug support模式下强制同步程序到线卡，建议耐心等待几分钟
Ruijie#debug support
Ruijie(support)#upgrade force slot ?
<1-30> Specify user slot ID to upgrade images
WORD Specify Board(M1|M2) to upgrade images
all Force to upgrade all slots if card inside
Ruijie(support)#upgrade force slot 2
Card in slot 2 is invalid.
Ruijie(support)#
c.如果出现方法2中的提示Card in slot 2 is invalid.，那么可以尝试在ctrl层下强制同步线卡
Ctrl>upgrade
Usage: upgrade -slot <all | 1..30 | M1 | M2> [-type <boot | ctrl | main>] [-force]
Ctrl>upgrade -slot 2 -type boot -force //强制同步boot程序到线卡
These images in linecard will be updated:
Slot image linecard
---- ----- ----------------
2 BOOT M8600-NMM
/-------------同步日志省略------------/
(Slot 2): Install finish in slot 2 (M8600-NMM).
Ctrl>upgrade -slot 2 -type ctrl -force //强制同步ctrl程序到线卡
These images in linecard will be updated:
Slot image linecard
---- ----- ----------------
2 CTRL M8600-NMM
/-------------同步日志省略------------/
(Slot 2): Install finish in slot 2 (M8600-NMM).
Ctrl>upgrade -slot 2 -type main -force //强制同步main程序到线卡
These images in linecard will be updated:
Slot image linecard
---- ----- ----------------
2 MAIN M8600-NMM
/-------------同步日志省略------------/
(Slot 2): Install finish in slot 2 (M8600-NMM).
Ctrl>version //确认版本线卡识别成功，信息同步一致
Module information:
Slot-1 : M8600-24GT/12SFP
Hardware version : 1.0
BOOT version : 10.4 Release (78635)
CTRL version : 10.4 Release (78635)
Slot-2 : M8600-NMM
Cpu 0:
Hardware version : 1.0
Original main file version : RGOS 10.4(2b3) Release(100306)
BOOT version : 10.4 Release (100306)
CTRL version : 10.4 Release (100306)
Cpu 1:
Hardware version : 1.0
Original main file version : RGOS 10.4(2b3) Release(100306)
BOOT version : 10.4 Release (100306)
CTRL version : 10.4 Release (100306)
Slot-M2 : M8606-CM II
Hardware version : 1.5
Original main file version : RGOS 10.4(2) Release(76696)
BOOT version : 10.4 Release (76696)
CTRL version : 10.4 Release (76696)
Ctrl>reload //整机重启
